Success Case Study: How an Export-Oriented Peanut Oil Plant Enhanced Quality and Customer Satisfaction Through Process Optimization

How One Export-Oriented Peanut Oil Plant Boosted Quality & Customer Satisfaction Through Process Optimization

For global buyers sourcing premium peanut oil, quality consistency and flavor integrity are non-negotiable. A case study from a leading export-focused peanut oil manufacturer in China demonstrates how targeted process improvements—rooted in data-driven adjustments—can elevate both product performance and buyer trust.

From Raw Material to Refined Oil: Key Steps That Define Quality

The journey begins with raw material cleaning—a step often underestimated but critical for reducing impurities that affect shelf life and taste. In this factory, implementing a multi-stage screening system reduced foreign matter by up to 94%, compared to industry averages of 70–80%. This initial improvement set the stage for consistent extraction efficiency across batches.

Next came the crushing and steaming phase. By optimizing steam temperature (to 90°C ± 2°C) and holding time (25–30 minutes), they increased oil yield by 6.3% while preserving more natural antioxidants like vitamin E—a key selling point for health-conscious markets such as the U.S. and EU.

Hot-Press vs Cold-Press: A Practical Comparison

By adopting a hybrid approach—using hot-press for high-volume commercial orders and cold-press for premium segments—the plant achieved better margins and satisfied diverse customer needs without compromising on purity or aroma.

Real Impact: Improved Metrics & Higher Satisfaction

After six months of implementation, the facility reported:

• Customer satisfaction scores rose from 82% to 96% (based on post-delivery surveys).
• Reorder rate among repeat clients increased by 34%.
• Reduced complaints about "off-flavors" dropped by over 70%.

These results weren’t accidental—they stemmed from precise parameter control, staff training, and continuous monitoring using inline sensors for moisture content and free fatty acid levels.

Why Technical Support Matters Beyond the Factory Floor

What made the difference wasn’t just technology—it was support. The company invested in remote diagnostics and real-time troubleshooting via IoT-enabled equipment. For overseas buyers, this meant faster issue resolution, fewer production delays, and stronger long-term relationships.